We focus on small to medium businesses (typically 5-200 employees). Retail, professional services, manufacturing, healthcare—if you need reliable IT without enterprise complexity, we're a good fit.
Average response is under 15 minutes during business hours. Critical issues get immediate attention. You talk to an engineer, not a call center—we fix things fast.
Monitoring, automated patching, endpoint health checks, security hardening, backups, and support. The basics done right, so you don't have to think about IT.
Yes. We set up multi-factor authentication (MFA), configure automated backups, harden devices, and keep everything patched. Security isn't optional—it's built in.
Absolutely. We configure business Wi-Fi, set up VLANs for security, manage routers and switches, and troubleshoot connectivity issues. Stable networks are non-negotiable.
After-hours support is available as an add-on. Critical issues get handled immediately. For Business and Secure+ plans, extended hours are included.
Pricing is per endpoint (computer, server, device) per month. We'll quote based on your device count and needs. No hidden fees, no surprises. Optional add-ons include on-site visits, security audits, and extended support hours.
We're bootstrapped and practical. No sales teams, no call centers, no enterprise bloat. You get real engineers who respond fast, explain things clearly, and fix problems without the corporate runaround.