Veteran-Owned MSP Serving Northeast Michigan

Managed IT & Cybersecurity with Local Tech Support You Can Actually Walk Into

Cyberwatch Innovation helps small businesses and local residents across Northeast Michigan with managed IT, device monitoring, patching, cybersecurity basics, computer repair, virus removal, remote support, and website services.

MSP-first Built for small-business IT stability
Local support Serving Tawas, Au Gres, Standish, and surrounding communities
MSP-grade support for business and local device care

Managed IT & Cybersecurity

Monitoring, patching, Microsoft 365 help, endpoint security options, and monthly reporting.

Repair & Remote Care

Local diagnostics, virus removal, device tune-ups, remote support, and health checks after repair.

Website Services

Professional websites, refreshes, maintenance, hosting care, and local SEO basics.

NinjaOne-powered device monitoring available See business plans
Veteran-Owned
Local Northeast Michigan Support
MSP-First Technology Partner
Remote & In-Person Help
Services & Prices

Starting Prices for Residential, Business, Website, and Nonprofit Support

Clear starting rates for the most requested Cyberwatch Innovation services. Final pricing depends on scope, parts, licensing, travel, urgency, third-party costs, and support requirements.

Residential Computer Repair & Remote Support

  • Standard diagnostic$49
  • Priority diagnostic$75
  • Slow computer tune-up$99-$149
  • Virus removal$149
  • Advanced malware cleanup$199-$299
  • 30-minute remote support$40
  • 1-hour remote support$75
  • CWI Remote Care$29/month per device
More residential services

Business IT Services

  • Tech Care Monitor$199/month up to 5 devices
  • Monitor additional devices$39/month each
  • Tech Care Plus$349/month up to 5 devices
  • Plus additional devices$49/month each
  • Tech Care Secure$499/month up to 5 devices
  • Business remote support$95/hr
  • Business on-site support$125/hr
  • Custom Managed ShieldStarting at $1,500/month
More business plans

Website Services

  • Starter Website$1,500 or $175/month
  • Professional Website$3,000 or $300/month
  • Advanced Website$5,000+ or $500+/month
  • Website refreshStarting at $1,500
  • Full website rebuild$2,500-$3,500
  • Basic Website Care$99/month
  • Standard Website Care$149/month
  • Website Care Plus$249/month
More website options

Church & Nonprofit Support

  • Light Outreach + Website Support$150/month
  • Church Outreach + Website Support$225/month
  • Community Outreach Partner$325/month
  • Simple Event Support$150
  • Standard Event Promotion Package$180-$250
  • Full Event Support Package$350+
  • Basic Church Computer Care$99/month up to 2
  • Expanded Church Computer Care$199/month up to 5
More nonprofit plans
Pricing note: All pricing is starting pricing. Final pricing may vary based on device count, project size, urgency, parts, licensing, travel, third-party tools, website condition, and support scope. Hardware, software, hosting, domains, paid ads, specialty parts, and third-party subscriptions are billed separately unless specifically included. View the full pricing guide
Residential Services

Home Computer Repair, Remote Support, and Monthly Care

For home users, families, seniors, students, and personal laptops or desktops across Northeast Michigan.

Computer Repair

Diagnostics, tune-ups, troubleshooting, upgrades, printer help, Wi-Fi basics, and new computer setup.

  • Standard diagnostic$49
  • Priority diagnostic$75
  • Slow computer tune-up$99-$149
  • Hardware repair labor$95/hr
  • SSD upgrade labor$99-$175 + parts
  • RAM upgrade labor$75-$125 + parts
  • New computer setup$125-$250
  • Printer troubleshooting$75-$125

Virus & Malware Removal

Cleanup for infected, suspicious, slow, pop-up-heavy, or scam-warning-heavy personal computers.

  • Standard virus removal$149
  • Advanced malware cleanup$199-$299
  • Scam pop-up cleanup$99-$199
  • Browser cleanup$75-$125
  • Post-cleanup monitoringIncluded when qualifying

Remote Support

Remote troubleshooting, email help, printer help, Windows support, software help, and remote checkups.

  • 30-minute session$40
  • 1-hour session$75
  • Additional remote support$75/hr
  • Emergency remote support$125/hr
  • Residential on-site support$125/hr

CWI Remote Care

Monthly care for home users and repair clients who want ongoing support after repair.

$29/month per device
  • Monthly device health check
  • Update review and basic security check
  • Remote support access and priority scheduling
  • Includes up to 30 minutes remote support per month

Extra support billed at $75/hour.

Family Remote Care

Monthly support for households with multiple personal devices.

$99/month up to 4 devices
  • Additional home devices$19/month each
  • Included remote supportUp to 90 min/month
  • Extra support$75/hr

Data, Upgrades & Custom PCs

Personal data transfer, migrations, secure wipes, drive cloning, refurbishing, custom PCs, and upgrade work.

  • Basic data transfer$99-$199
  • New computer migration$149-$299
  • External drive setup$49-$99
  • Cloud storage setup$75-$150
  • Basic backup setup$99-$199
  • Secure wipe$49-$99
  • Drive cloning$125-$250
  • Custom PC build labor$250-$600 + parts
  • Device prep for resale/donation$75-$150
  • Refurbishing labor$95/hr
Data boundary: CWI does not browse customer files unless required for the requested service and authorized by the customer.
Business Services

Business Tech Care Plans and Practical Small-Business IT

For small businesses, offices, contractors, professional services, and organizations that need ongoing IT support without hiring full-time IT staff.

Monitor

Business Tech Care Monitor

$199/month

Up to 5 devices. Best for basic monitoring and update management.

  • Device monitoring
  • Patch management
  • Monthly health report
  • Remote support access

Additional devices: $39/month each. Support billed separately.

Secure

Business Tech Care Secure

$499/month

Up to 5 devices. Stronger security and more included support.

  • Everything in Plus
  • Endpoint security management
  • MFA and local admin review
  • Quarterly security check
  • 2 hours remote support per month

Additional devices: $69/month each.

Custom

Custom Managed Shield

Starting at $1,500/month

For larger or more complex environments.

  • Servers and backups
  • Network and firewall management
  • Microsoft 365 administration
  • Helpdesk, documentation, and on-site support

Hourly Business Support

  • Remote support outside plan time$95/hr
  • On-site support$125/hr
  • After-hours support$175/hr
  • New computer setup$150-$250/device
  • New employee setup$150-$300/user
  • User offboarding/access removal$100-$250/user
  • Printer or Wi-Fi troubleshooting$95-$175
  • Network assessment$250-$750

Cybersecurity Basics

  • Small Business Cyber Checkup$299-$750
  • Microsoft 365 Security Review$250-$500
  • MFA setup assistanceStarting at $75
  • Password manager setup helpStarting at $75
  • Security awareness mini-session$150-$300
  • Phishing/scam cleanup consultation$75-$150

Data, Backup & Readiness

  • Business data transfer$149-$299
  • New computer migration$199-$349
  • Basic backup setup$199-$500
  • Backup monitoring$25-$75/device monthly
  • Secure wipe$75-$150
  • Drive cloning$150-$300
  • Gov contractor readiness checkup$500-$1,500
  • NIST/CMMC-lite gap review$1,500-$5,000

CWI provides readiness support, not legal compliance certification.

Website Services

Professional Websites, Rebuilds, and Monthly Website Care

For businesses, churches, nonprofits, and organizations that need a professional online presence with practical support after launch.

Starter Website

$1,500

Or $175/month for 12 months. Up to 5 pages with mobile-friendly design, contact form, basic SEO, and launch support.

Advanced Website

$5,000+

Or $500+/month for 12 months. Larger custom sites, advanced forms, integrations, e-commerce, donations, or complex workflows.

Refresh & Rebuilds

  • Website refreshStarting at $1,500
  • Full rebuild$2,500-$3,500
  • Church/nonprofit refreshStarting at $1,250

Basic Website Care

$99/month

Up to 1 small update per month, contact form check, link check, backup check if backups exist, and basic website health check.

Standard Website Care

$149/month

Up to 3 small updates per month, event postings, contact form check, basic security/update review, backup check, and monthly check-in.

Website Care Plus

$249/month

Up to 5 small updates per month, event posts, news formatting, basic flyer support for 1 event, and monthly check-in.

Additional website work: extra small updates $25-$50, standard content pages $150-$250, event pages $100-$200, service/program pages $250-$400, landing pages $400-$750, and custom interactive pages $1,000+.
Church & Nonprofit Services

Outreach, Event Promotion, Website Updates, and Optional Computer Care

For churches, ministries, nonprofits, community groups, and mission-focused organizations that need practical communication support.

Light Outreach + Website Support

$150/month

Up to 3 small website updates, 2 Facebook/community write-ups, bulletin wording, event posting, contact form and donation link checks.

Community Outreach Partner

$325/month

Up to 8 updates, 6 community post write-ups, flyer support for up to 2 events, promotion planning, and monthly outreach planning call.

One-Time Event Promotion

  • Simple event support$150
  • Standard event package$180-$250
  • Full event support$350+

Basic Church Computer Care

$99/month

Up to 2 church computers with remote support access, basic health checks, update review, and simple security suggestions.

Additional church computers: $25/month each.

Expanded Church Computer Care

$199/month

Up to 5 church computers with remote support access, basic monitoring, update review, simple security recommendations, and monthly health check.

Additional church computers: $39/month each.

Full Pricing Guide

Starting Prices Listed in One Place

These are starting rates for Cyberwatch Innovation services. CWI will confirm scope, parts, licensing, travel, third-party costs, urgency, and support limits before billable work begins.

Residential

Computer Repair

  • Standard diagnostic$49
  • Priority diagnostic$75
  • Slow computer tune-up$99-$149
  • Hardware repair labor$95/hr
  • SSD upgrade labor$99-$175 + parts
  • RAM upgrade labor$75-$125 + parts
  • New computer setup$125-$250
  • Printer troubleshooting$75-$125
  • Residential on-site support$125/hr
Residential

Virus Removal & Remote Help

  • Standard virus removal$149
  • Advanced malware cleanup$199-$299
  • Scam pop-up cleanup$99-$199
  • Browser cleanup$75-$125
  • 30-minute remote help session$40
  • 1-hour remote help session$75
  • Additional remote support$75/hr
  • Emergency remote support$125/hr
Residential

Remote Care, Family Care & Data

  • CWI Remote Care$29/month per device
  • Family Remote Care$99/month up to 4 devices
  • Additional home devices$19/month each
  • Basic data transfer$99-$199
  • New computer migration$149-$299
  • External drive setup$49-$99
  • Cloud storage setup$75-$150
  • Basic backup setup$99-$199
  • Secure wipe$49-$99
  • Drive cloning$125-$250
Residential

Custom PCs, Upgrades & Used Devices

  • PC build consultation$50
  • Custom PC build labor$250-$500 + parts
  • Gaming PC build labor$300-$600 + parts
  • GPU upgrade labor$75-$150 + parts
  • Power supply upgrade labor$100-$175 + parts
  • New PC setup and testing$125-$250
  • Used computer evaluationFree accepted / $25 diagnostic
  • Refurbishing labor$95/hr
  • Device prep for resale/donation$75-$150
Business

Managed IT Plans

  • Business Tech Care Monitor$199/month up to 5 devices
  • Monitor additional devices$39/month each
  • Business Tech Care Plus$349/month up to 5 devices
  • Plus additional devices$49/month each
  • Business Tech Care Secure$499/month up to 5 devices
  • Secure additional devices$69/month each
  • Custom Managed ShieldStarting at $1,500/month
Business

Support, Projects & Cybersecurity

  • Business remote support$95/hr
  • Business on-site support$125/hr
  • After-hours support$175/hr
  • New business computer setup$150-$250/device
  • New employee setup$150-$300/user
  • User offboarding/access removal$100-$250/user
  • Printer setup/troubleshooting$95-$175
  • Wi-Fi troubleshooting$95-$175
  • Network assessment$250-$750
  • Small Business Cyber Checkup$299-$750
  • Microsoft 365 Security Review$250-$500
Business

Data, Backup & Readiness

  • Business data transfer$149-$299
  • New computer migration$199-$349
  • Basic backup setup$199-$500
  • Backup monitoring$25-$75/device monthly
  • Business secure wipe$75-$150
  • Business drive cloning$150-$300
  • Gov contractor readiness checkup$500-$1,500
  • NIST/CMMC-lite gap review$1,500-$5,000
  • Policy/documentation starter$750-$2,500
  • Incident response starter plan$500-$1,500
  • Ongoing readiness supportStarting at $500/month

Readiness support only. CWI does not provide legal compliance certification.

Websites

Design, Rebuilds & Care

  • Starter Website$1,500 or $175/month
  • Professional Website$3,000 or $300/month
  • Advanced Website$5,000+ or $500+/month
  • Website refreshStarting at $1,500
  • Full website rebuild$2,500-$3,500
  • Church/nonprofit refreshStarting at $1,250
  • Basic Website Care$99/month
  • Standard Website Care$149/month
  • Website Care Plus$249/month
  • Extra small update$25-$50
  • Standard content page$150-$250
  • Landing page$400-$750
  • Custom interactive page$1,000+
Nonprofit

Church, Nonprofit & Outreach

  • Light Outreach + Website Support$150/month
  • Church Outreach + Website Support$225/month
  • Community Outreach Partner$325/month
  • Simple Event Support$150
  • Standard Event Promotion Package$180-$250
  • Full Event Support Package$350+
  • Basic Church Computer Care$99/month up to 2
  • Additional basic church computers$25/month each
  • Expanded Church Computer Care$199/month up to 5
  • Additional expanded computers$39/month each
Pricing disclaimer: Prices are starting rates and may vary based on scope, condition, urgency, travel, third-party costs, licensing, parts, hosting, domain fees, or additional requested work. CWI will provide a clear quote before beginning billable work.
Why CWI

Veteran-Owned. Mission-Focused. Built for Northeast Michigan.

Cyberwatch Innovation was created to give local businesses and residents a trustworthy technology partner for everyday support, cybersecurity basics, websites, repair, and managed IT. CWI combines local accountability with professional MSP tools and practical security-minded service.

Trust through clarity

Clear recommendations, no inflated promises, and service shaped around what you actually need next.

Local and reachable

Support for Northeast Michigan businesses and residents who want both remote help and a local relationship.

Security-minded by default

Thoughtful patching, support discipline, and cybersecurity basics for small businesses in Michigan.

How It Works

Simple, Clear, and Easy to Move Forward

01

Tell us what you need

Share the issue with your business, device, website, or support environment.

02

Get a clear recommendation

We point you toward the right service path without burying you in jargon.

03

Approve the work

Review the scope, next steps, and any starting pricing before moving ahead.

04

Get supported or protected

Receive repair, remote support, monitoring, website help, or business IT service.

Service Area

Serving Northeast Michigan Communities

CWI supports businesses and residents in Tawas, East Tawas, Au Gres, Standish, Oscoda, Omer, Sterling, Pinconning, Bay City, Midland, Saginaw, West Branch, Alpena, and surrounding communities.

Whether you need managed IT Northeast Michigan can rely on, website design in Tawas MI, or local device help nearby, CWI blends remote efficiency with regional accountability.

Tawas East Tawas Au Gres Standish Oscoda Omer Sterling Pinconning Bay City Midland Saginaw West Branch Alpena
Contact CWI

Need IT Support, Computer Repair, or Website Help?

Tell CWI what is going on with your business, device, website, or technology setup. We will help you choose the right next step.

Call+1 989-646-1123
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